Terms and Conditions

Damages

Please handle the shisha items/equipment/goods/accessories/products with care. If any items/equipment/goods/accessories/products are damaged, there will be a charge depending on the items that have been damaged plus the delivery/shipping costs, not the whole product. Specific item prices below:

- Modern Shisha Pipe glass base: £30 materials, £5 delivery

- Modern Shisha Pipe steel inner pipe £50 materials, £5 delivery

- Modern Shisha Pipe steel plate tray £20 materials, £5 delivery

- Modern Shisha Pipe silicone hose + steel tube £20 materials, £5 delivery

- Coal tray £8 materials, £5 delivery

- Tongs £2 materials, £5 delivery

- Ceramic head £10 materials, £5 delivery

- Glass head £30 materials, £5 delivery

- Ice stick £10 materials, £5 delivery

- Heat management tool £20, £5 delivery

- The Shisha Man's Pipe glass base: £60 materials, £5 delivery

- The Shisha Man's Pipe steel inner pipe £70 materials, £5 delivery

- The Shisha Man's Pipe steel plate tray £20 materials, £5 delivery

- The Shisha Man's Pipe silicone hose + steel tube £20 materials, £5 delivery

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Returns

Please make sure you hand back all the provided items back to us or leave it outside/in a safe secure place for us to collect. If we do not collect all provided items by the agreed day and time due to reasons caused by yourself, there will be an additional charge of £20 per day, starting 1 day after the order was delivered to you, including and ending on the day all equipment is collected by The Shisha Man. 

If you have not returned the pipe, please call +447485445633 to organize a collection.

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Age Requirement

We only sell our products to persons who are 18 years of age or above. We do not sell our products to anyone under the age of 18 years old. We do not take responsibility for anyone who smokes the shisha that we provide you. Please note shisha and any smoking products are only for the use of 18 year olds or above.

A valid form of ID is required on delivery of the shisha/good/accessories/products. Failure to provide a valid form of ID will result in the order being cancelled and a charge of £10 for last minute cancellation.

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It is illegal to sell tobacco products to anyone under the age of 18.

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Disclaimer

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or the use of our products.

 

The Shisha Man does not take any responsibility for any damage caused to goods or property when the goods are in the customers possession. You have been provided with all the necessary equipment to use and handle the shisha safely. You are provided with: A shisha pipe with a plate/dish to put the coals on, a coal tray to transport the coals, tongs to handle the coals and mouth pieces for hygiene, If you feel you are missing anything, please call +447485445633 and we will assist.

 

You agree to the Terms and Conditions letter signed by yourself on receipt of delivery or when accepting through our website.

 

The goods/shisha's/accessories supplied to you remain as The Shisha Man's property at all times. The only exception are the shisha coals and standard mouth pieces. All ordered coals and standard mouth pieces, used or not are the customers' from when the order is delivered. The coals and standard mouth pieces need not be returned.

 

Each order is subject to a £30 per shisha pipe safety deposit that will be returned once all the shisha pipes/goods/accessories are collected and have not been damaged to the point they cannot be used again. Any damage caused will result in the amount to replace/fix the product to be taken out of the safety deposit. This excludes the shisha coals.

 

All shishas must be collected by The Shisha Man once the session/event/order has ended as per the type of order you have purchased. All orders placed before 7pm need to be collected by 12am the same day. All orders placed after 7pm need to be collected by 12pm the next day.

 

The return of the shisha's/goods/accessories by the agreed time and date are fully the customers' responsibility. Failure to return the shishas/goods/accessories will result in a charge of £20 per day starting from the next day after the return was agreed to be on.

 

Customers are not permitted to use their own flavours in our products due to contamination and damage. Customers cannot open, disassemble or take apart any of the provided equipment/goods.

 

The Shisha Man asks customers to follow Health and Safety regulations/tips to negate the mis-use of shisha.

 

The Shisha Man does not take any responsibility for any issues that are related to health as a consequence of smoking.

 

We enforce care and diligence, however whilst our products are in your care; in your event, in your property, you agree to hold us, our shisha products and any assistants free from any liability caused by the operation and consumption of our products on your premises.

  

Smoking seriously harms you and others around you. You must be of 18 years and over to use our services or use our products.

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WARNING BY HM GOVERNMENT: SMOKING CAN DAMAGE YOUR HEALTH

UK Smoking Regulations prohibit smoking in any enclosed public places. The Shisha Man does not take any responsibility for misuse of shisha or our customers non-compliance with UK Smoking Regulations. 

 

 

Health and Safety

DO NOT keep the shisha/goods/accessories in reach of children

DO NOT leave the shisha/goods/accessories unattended

DO NOT light cigarettes from the coal on the the shisha/goods/accessories

DO NOT pass the shisha/goods/accessories directly to another person. Always put it down and allow the other person to pick it up

DO NOT touch charcoal/hot shisha goods/shisha/accessories with hands

Always leave your shisha/goods/accessories at ground level

Always hold and carry the shisha with two hands, one on the base and one on the stem 

DO NOT give the shisha/goods/accessories to individuals under the age of 18. It is against the law to supply tobacco products to under 18's. The Shisha Man will ask for ID if in doubt of age and will not supply shisha to under 18's.

DO NOT leave provided coal heaters on if no coals are being heated.

DO NOT take off any parts or disassemble the pipe/goods/equipment/accessories.

DO NOT remove the foil/heat management system from the pipe/head.

DO NOT consume/drink any fruit/food/liquid that is used as decoration/used in the shisha for the shisha/pipes/goods/items/equipment.

DO NOT leave heated coals anywhere apart from on the shisha pipes head/tray unless you are heating them up safely.

DO NOT touch items that have been heated due to the use of the shisha/pipes/items/goods/accessories.